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Service Charter

We work constantly to improve our services. Our Service Charter outlines what services we provide, what you can expect from us and how you can assist us with improvements.

The Service Charter tells you about:

It Began With A Promise

Sydney Migration International, part of the Migration International Group, made its start in a home office in Sydney┬┤s Northern Beaches in Australia in 2008.

Founder Petra Walke relocated several times between Europe, North America, New Zealand and Australia. As a result of her own experiences she was determined to rekindle the level of professional service clients can expect from a Migration Agent and from a professional Migration Agency.

Petra Walke

Petra started out with this commitment: "We are going to provide professional, dedicated, reliable and friendly immigration service to all our clients." Petra believes that every client's inquiry must be processed with attention to detail and that there is no easy solution that fits all purposes. Dedicated to serve her clients, the company was designed for bringing competitive solutions, reliability, comfort, and convenience to the lives of each client.

Today, the Migration International Group has grown from the single home office at the Northern Beaches, to an international business with branches in Australia, New Zealand, North America and Europe.

We serve clients wanting to move to Australia or New Zealand through many visa pathways. Our visa and immigration services cater for people of any nationality.

Every branch and employee is still dedicated to the same simple concept that made the original Migration International experience famous. We will continue to serve our clients with the same emphasis - worldwide.

 

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Visa & Immigration Assessment

We're known for accepting clients where our competition said that the client was not eligible for a visa application - and we reach positive outcomes.

That's because our experts take the time for finding opportunities during an initial assessment of your personal circumstances. After we have received all necessary information from you we can determine your visa options. Once we have examined the facts we would then advise you about your opportunities for permanent migration to Australia and all requirements that must be met and what would be needed to be done in order to pass the requirements. Further we would advise you about the costs and the time frame so that you can plan ahead. We would provide the information in our written Visa & Immigration Assessment. You could then choose meeting with us and we will give you an opportunity to address all questions you may have.

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Our Service Levels

We are proud to offer the fairest and most transparent pricing structures in the market. We know and understand that you want to deal with a company that gives you the confidence to successfully achieve your personal migration goal and the trust that your money is well spent.

Find out more and read our Testimonials!

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Migration International Group

We work constantly to improve our services.

We are specialised in providing immigration services and visa solutions for Australia. Our parent, the Migration Internatioal Group, headquartered in Europe, has a large local presence in Australia. Everything we do is focused on enhancing the delivery of immigration services to you - our client. Find out more about our Australian visa services.

Dedicated team members hold registrations in Australia, New Zealand and Europe. With strategically located offices in Sydney, Melbourne, Auckland and Los Angeles our group offers the highest calibre of immigration services. You can be assured that as one of our clients, your immigration needs will be catered for.

We are committed to:

  • Supporting you in achieving your personal migration goals
  • Supporting you and working with you for as long as it takes
  • Providing a professional, dedicated and friendly service

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Registered Migration Agents

We adhere to the Migration Agents Code of Conduct and Licensed Immigration Advisers Code of Conduct.

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How you can provide a compliment or make a complaint

You can provide a compliment or make a complaint or suggestions about any aspects of our services by:

emailing to This email address is being protected from spambots. You need JavaScript enabled to view it. or 
writing to: Sydney Migration International 
The Manager
Level 1, 3 Spring Street
Sydney, NSW, 2000
Australia

We will deal with your enquiry quickly and effectively; we will investigate thoroughly and where appropriate reply within 14 days.

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Seminars & Conferences
Buy TicketPortland (Oregon)

10. June 2017

Buy TicketPalo Alto (California)

14. June 2017

Buy TicketLos Angeles (California)

15. June 2017

Buy TicketHouston (Texas)

17. June 2017

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Our Business References

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